Dd44 Privacy Policy — our commitment to protecting your information

The information we collect when you register and use dd44 falls into two categories — what you provide directly, and what is generated automatically as you use the platform.

Information You Provide Directly:

• Full name and date of birth (for age verification)
• Mobile number (for OTP and communication)
• BKash or Nagad number (for payment processing)
• Email address (optional)
• National ID details at the time of identity verification

Automatically Collected Information:

• IP address and device information (for security purposes)
• Browser type and operating system
• Login time, date, and session duration
• Betting History & Gaming Activity
• Deposit & Withdrawal Records

Dd44 uses collected data exclusively for specific, defined purposes. Each purpose is clearly outlined below:

Dd44 never uses your personal information to push you toward excessive betting. Responsible Gaming is a core part of our policy.

The short answer is: dd44 does not sell your data or share it for advertising purposes. That said, there are a limited number of circumstances where sharing information is necessary:

• Payment processors: Only the information necessary to process payments is shared with bKash and Nagad. They are also held to the same security standards we uphold.
• Game Providers: Your gaming session data in Live Casino games is shared with the relevant provider. This is necessary for the operation of the game.
• Legal Authorities: dd44 may be legally required to disclose data in response to a court order or a lawful request from a regulatory authority. In such cases, dd44 will endeavor to notify the member in advance, where permitted by law.
• Auditors and licensing authorities: Authorized third parties may access limited data for license renewal and compliance verification purposes.

The dd44 website and app use cookies. Cookies are small text files stored in your browser that recognize you, maintain your login session, and help improve platform performance.

Cookies used by dd44:

• Essential Cookies: Login sessions and security tokens are essential for the platform to function. These cookies cannot be disabled.
• Functional cookies: Your language preference and interface settings are saved by these cookies. You can disable them, but you will need to reconfigure your settings each time you log in.
• Analytics cookies: We collect information on which pages receive the most traffic and where issues occur. All data is fully anonymized.

Cookies can be managed through your browser settings. Please note that disabling essential cookies will prevent you from logging in to dd44.

Dd44 employs multiple layers of technical security to protect your data. Rather than relying on a single line of defense, we follow a "Defense in Depth" approach:

• Transport Layer Security (TLS 1.3): All data exchanged between your device and dd44's servers is encrypted.
• Data encryption (AES-256): Sensitive data stored on our servers is encrypted separately.
• Firewall & DDoS protection: Active measures to prevent unauthorized access and attacks on our servers.
• Penetration testing: Regular security audits are conducted by external experts.
• Staff training: All dd44 staff are trained in data protection and have access only to the information they need to do their job.

No technology is 100% foolproof, however. Should a security incident ever occur at dd44 that puts members' data at risk, we will notify affected members within 72 hours and take all necessary steps.

Dd44 does not retain collected data indefinitely. Retention periods are determined by the type of information involved:

• While Your Account Is Active: All information provided at registration is retained for as long as your account remains active.
• Transaction Records: Financial and betting records are typically retained for 5 to 7 years in accordance with regulatory requirements.
• After Account Closure: When an account is closed, active profile data is deleted; however, transaction records are retained to meet legal obligations.
• Log files: Security logs are typically retained for 90 days and then automatically deleted.

If you request deletion of your data, all information beyond what is required by law will be permanently removed within 30 days.

Every dd44 member has certain rights over their own data. These are not merely formalities — dd44 is committed to upholding these rights in practice:

To exercise any of these rights, contact us via support email or live chat. Requests are typically fulfilled within 30 days following identity verification. Complex cases may take a little longer, and you will be notified in advance if that is the case.

Dd44 is strictly for users aged 18 and above. Collecting information from or providing services to anyone under 18 is strictly prohibited.

Steps Taken by dd44:

• Date of birth verification is mandatory at registration.
• In cases of doubt, ID verification is required to confirm age.
• If an underage member is identified, the account is closed immediately and a guardian is notified where possible.
• Dd44's advertising and promotions are never targeted at minors.

For any questions, complaints, or requests regarding this Privacy Policy, please contact dd44. We aim to respond to all messages within 48 hours.

• Email: support@dd44.site (please include "Privacy Request" in the subject line)
• Live chat: available 24/7, average response time under 3 minutes

This Privacy Policy was last updated in January 2026. Any future changes will be published on this page, and active members will be notified accordingly.